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Backdrop cloth questions

No.1:About Color:

Please note that every computer has different color and resolution settings so colors shown on your screen may vary slightly from the actual print depending on your settings. The Backdrop Shop cannot offer refunds of replacements on items that have slight color variations for this reason as this is the natural process for any printed item.We have done our best to give a color description of each backdrop.

No.2 How to hang up the backdrop:

Typically Photographers(including myself) use photography backdrop clamps to hang these on a stand. However, we can add Grommets or Pole pockets for a small additional charge(Please request this before ordering).

No.3 How to remove the wrinkles :

1. Roll it up tightly with a cylinder for 3-4 days, then it will be ok.

2. Hang it over several days, and use your hands to press the wrinkles/fold lines, or fold it to the opposite direction, usually the wrinkles will disappear.  

3.Heat it with a Dry Iron on the back of item, then the backdrop will get smooth again. 

No.4 Customized Size:

We also do custom order in these materials without any extra-fee, Please message us if you need a different size or design, we love talking with you.

If you have any dissatisfaction or problems once received, Please feel free to contact us.We would try our best to help you solve the problem.

Emial:sina@katebackground.com OR support@katebackdrop.com
Wish you have a happy shopping in our store! Thank you !