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Shipping Policy

SHIPPING POLICY

Orders are processed Monday through Friday. Weekend's orders are will handle in next Monday. Please keep this in mind when ordering. We will notify you if there is an issue with filling your order. Shipping fees are based on your order's weight, destination and shipping method. Shipping times are not guaranteed. We make every effort to get your merchandise to you as soon as possible. Quality workmanship takes time, so please be patient.

All of our background materials are cloth, all backdrops will be sent by folded, because the thicker material will without deep wrinkles problem.
All sizes are a whole piece of background, no stitching.Size less than 5x7ft production time is generally 1-3 days, other large size production time is 3-10 days generally.Shipping rates are subject to change without notice.

Unless otherwise noted all orders ship via DHL or UPS. Normal transport time is usually 3 days.

Have question?

Email:sina@katebackground.com