If your item arrives with production defects or flaws, there is no need to return it. We can offer store credits and arrange a replacement (A new one of the same kind), but you need to pay for the shipping and 20% of your first order's price.
All returns must be done within 30 days after receiving your item, and be approved by Katebackdrop.
Pictures are for reference only, the specific kind prevail. Because there are differences in computer monitors, but please be assured that our printing technology is of high quality.
Please contact us within 14 days after you receiving your order.